Delivery

Delivery

We deliver all over the greater Melbourne area and simply charge based on how far we have to travel.  You are also of course welcome to pick up from our warehouse in Bayswater North for no charge!  This is not always staffed so please call ahead to arrange a time though.

The delivery charge will automatically calculate for you on the cart or checkout page once you’ve entered your post code.

You can chose between three types of delivery based upon you needs and these are explained in more detail below:

Please remember that delivery includes both drop off and pick up so it is two round trips, even if you’re only 30 minutes away it is actually 2 hours of travel time.

Pricing for delivery is based on both the value of the order and the type of service required, larger orders receiving a greater discount on delivery!

Standard Delivery

Suited for residences where access is simple and parking is ample
•    Delivery to the premise and pick up from the premise
•    No lifts, long stairs and parking close to where the items are being delivered
•    Delivery may take place the day before the date of the party (or on the Friday for Sunday parties) and pick may take place the day after the party (or the Monday for Saturday parties)
•    Does not include setup or pack up (everything is very simple though and we are always happy to help and show you how)

Superior Delivery

Suitable for residences where access is limited, parking may be difficult or venues with more lenient access times
•    Delivery to the premises and pick up from the premise
•    Access to the premise includes the following:
o    Lifts
o    Large Stair cases
o    Parking further than 20m from where the items are to be carried
o    Limited car parking in general
o    If you’re unsure please let us know and we can help you choose between standard or superior delivery
•    Delivery may take place the day before the date of the party (or on the Friday for Sunday parties) and pick may take place the day after the party (or the Monday for Saturday parties)
•    Does not include setup or pack up (everything is very simple though and we are always happy to help and show you how)

Premium Delivery

Suitable for venue deliveries where specific drop off and pick up times are required
•    Delivery to the premise and pick up from the premise with a 30 minute or preferably 1 hour window for each (please list your access times and party times in the comments at the checkout)
•    Pick up after 6pm on a Saturday night or before 10am on a Sunday morning may incur an additional charge or may not be possible – please advise if this is required.

From the eastern to western suburbs of Melbourne, we have you covered!